Forum Discussion
Cannot install Insider Preview 18305
Troubleshooting upgrade errors from one Insider version to the next always involves detailed troubleshooting. In your case I would say the download of the version is just fine, its in the upgrade process that you issue lies. I have blogged https://www.onthewinside.com/blog/how-to-troubleshoot-a-bad-upgrade-part-2-lets-dig-deeper about ways to look into this. It involves some digging that some are not comfortable with doing. If you are adventurous, consider going down this route. In my blog post my issue was a problem with a new version of Dot Net and IIS. I suspect your version has to do with the windows store. First thing first is to get some more information about your error
Check out my blog post or run the Microsoft utility SetupDiag https://docs.microsoft.com/en-us/windows/deployment/upgrade/setupdiag to find some more information. Post what you get along with some details, does this machine have a lot of windows features enabled or extra software installed?
**bleep** luck and let us know if you can get some details on your error
Murray
OK, I've had enough of this **bleep** with Insider Preview builds now. I'm now running the 18309_1000 and guess what, you guessed it, it REFUSES TO INSTALL.
i've done the sfc /scannow both in safe and normal mode, and it reports NO violations.
I've stopped both the Update and BITS services, Deleted the contents of the C:\Windows\SoftwareDistribution folder, the restarted the system to auto re-start the Update and BITS services.
I've EVEN downloaded and tried to run an update from a ISO file, downloaded from the GENUINE Microsoft servers. AND NOTHING WORKS!!!!!!
It constantly sits there, stuck at the following points (NOTE, these are different each time I restart and retry to install the update)
Getting things ready 0%
Getting things ready 100%
Downloading 0%
Downloading 100%
HOWEVER, when I shut down the update and BITS service, and delete the folder, and then restart the PC, the update service states that everything is up-to-date until i then check for updates. When I DO then check for updates, it tells me that the Insider Preview is available to download (Now the 18317 build), and then when I click on DOWNLOAD, it all goes pear-shaped again. I've noticed too, that if I have the Task Manager running, with a list of 'services' after a while, both the UPDATE and BITS service (which HAVE been running) then suddenly seem to STOP on their own. I dont know IF this is supposed to happen or not, but when they stop, update then gets stuck.
REALLY don't want to re-format and start from scratch, but it looks like I just might have to, and lose loads of work in the process.
Formating is really the last option - if you are that far go into settings--> update and security --> and choose Recovery and reset this pc and wipe everything - Just the fast and not the full drive wipe you probably don't need to go that far. I have had to do this on occasion with an insider build that went wrong, its all part of testing!