Forum Discussion

Copper Contributor

Dec 10, 2020

rapport erreur

Bonjours je suis sur le programme windows insider depuis un pt'i temps et me voilà avec c'est 3 rapports d'erreur avec la dernière maj que j'ai faite hier soir

MVP

Dec 10, 2020

Hi,
there isn't enough information in your post,
I saw a Windows store icon in your screenshot, looks like it has a problem,
here is the troubleshooting steps you can take:
https://support.microsoft.com/fr-fr/account-billing/le-microsoft-store-ne-d%C3%A9marre-pas-126a875d-8b72-def1-0af6-d325276a058b

I also don't understand French language

Copper Contributor

Dec 10, 2020

HotCakeX the screenshots that I made are the errors that I have since 2 update with the windows insert I can no longer have access to the hp assistance or to the microsoft store and windows defender to deactivate without having any means of it reactivate

HotCakeX
MVP
Dec 11, 2020
Thanks for the additional info,
insider channel Dev released 2 updates yesterday, if you're on Dev you can try updating maybe your issue gets resolved.

do you have any other 3rd party antivirus or anti-malware product installed?
is HP assistance a UWP app? have you tried reinstalling it?
for Windows store problem, please follow instructions in the link above
- anthony62
  Copper Contributor
  Dec 11, 2020
  HotCakeX
  
  hello what do you mean part dev? and for the hp problem no I did not try to uninstall it but there is still a problem is that the Microsoft store does not work either and suddenly some app does not work either
  - HotCakeX
    MVP
    Dec 11, 2020
    Dev is one of the Windows insider channels.
    available channels are: Dev, Beta, Release preview
    https://blogs.windows.com/blog/tag/windows-insider-program/
    https://blogs.windows.com/windows-insider/2020/12/10/announcing-windows-10-insider-preview-build-21277/
    
    have you tried this?
    https://support.microsoft.com/fr-fr/account-billing/le-microsoft-store-ne-d%C3%A9marre-pas-126a875d-8b72-def1-0af6-d325276a058b