Forum Discussion
anthony62
Dec 10, 2020Copper Contributor
rapport erreur
Bonjours je suis sur le programme windows insider depuis un pt'i temps et me voilà avec c'est 3 rapports d'erreur avec la dernière maj que j'ai faite hier soir
HotCakeX
Dec 10, 2020MVP
Hi,
there isn't enough information in your post,
I saw a Windows store icon in your screenshot, looks like it has a problem,
here is the troubleshooting steps you can take:
https://support.microsoft.com/fr-fr/account-billing/le-microsoft-store-ne-d%C3%A9marre-pas-126a875d-8b72-def1-0af6-d325276a058b
I also don't understand French language
there isn't enough information in your post,
I saw a Windows store icon in your screenshot, looks like it has a problem,
here is the troubleshooting steps you can take:
https://support.microsoft.com/fr-fr/account-billing/le-microsoft-store-ne-d%C3%A9marre-pas-126a875d-8b72-def1-0af6-d325276a058b
I also don't understand French language
- anthony62Dec 11, 2020Copper Contributor
HotCakeX the screenshots that I made are the errors that I have since 2 update with the windows insert I can no longer have access to the hp assistance or to the microsoft store and windows defender to deactivate without having any means of it reactivate
- HotCakeXDec 11, 2020MVPThanks for the additional info,
insider channel Dev released 2 updates yesterday, if you're on Dev you can try updating maybe your issue gets resolved.
do you have any other 3rd party antivirus or anti-malware product installed?
is HP assistance a UWP app? have you tried reinstalling it?
for Windows store problem, please follow instructions in the link above