Forum Discussion
preview builds prevents virus and threat protections to start
I have win11Pro, upgraded from 10 home. I am an insider and have switched to a canary channel. I never switched it, but now I only get the preview release builds.
I am trying to download some trial software for my work and cannot since it "fails virus scanning." When i checked on the virus and threat protections, i found that it was stopped. I tried to restart it. It would not.
I thought, "Maybe I need to update my device," so I did. Restarted. I then went back to the virus and threat protections and attempted to restart them, but it failed again. I checked my startup applications and services, and of course, virus and threat detection is supposed to start on booting.
I don't know how to fix this bug, and i need to download a trial software for work, but I need it to pass virus scanning as well. I cannot achieve this if the service has stopped and cannot be restarted.
What do I do?
1 Reply
- CynthiaomCopper Contributor
Any other security software (like McAfee, Norton, Malwarebytes) will automatically turn Defender off. If you have something installed, temporarily uninstall it, then restart your PC.