Forum Discussion
Pre-built PC is stuck in a boot loop?
Tried to use the recovery environment’s startup repair but it just comes up with the following message ‘Startup repair couldn’t repair your PC’ with log file: C\WINDOWS\System32\Logfiles\Srt\SrtTrail.txt
I tried to install windows from a usb and it eventually starts, but suddenly freezes then crashes after starting? I recall the error code 0xc0000001 but didn’t manage to get a picture of it? Can I fix this? What steps should I take?
1 Reply
- EvelynRobertsIron Contributor
1. Emergency Recovery Steps
Force interrupt the boot cycle
Force shutdown 3 times in a row (press and hold the power button for 10 seconds after turning on the computer)
Automatically enters the “Auto Repair” mode on the 4th boot
2. Basic Repair Commands
In the recovery environment, select ‘Troubleshooting’ → “Command Prompt”
Execute the following commands:
cmd
bootrec /fixmbr
bootrec /fixboot
bootrec / scanos bootrec /rebuildbcd Targeted Solutions Graphics Card Driver Conflicts scanos
bootrec /rebuildbcd
Targeted Solutions
3. Graphics Card Driver Conflicts
In Safe Mode:
cmd
devmgmt.msc
Disable Discrete Graphics (test with Nucleus only)
4. System File Repair
cmd
sfc /scannow /offbootdir=C:\ /offwindir=C:\ Windows
dism /image:C:\ /cleanup-image /restorehealth
5. Retain Data Reinstallation
Boot with Installation USB Flash Drive
Select “Upgrade Installation” to retain files and programs
Vendor Recovery Partitioning
Press brand-specific keys (e.g., F9/DEL/ESC) when booting up the computer
Select “Factory Reset” to restore the factory image 6. Key Notes
Before Operation:
Unplug all external devices (leave only the keyboard and mouse)
Backup important data (via PE system)
7. Hardware Self-Test:
cmd
mdsched.exe (Memory Test)
chkdsk C: /f /r (Disk Test)