Forum Discussion
redsamurai
Jun 10, 2022Copper Contributor
Permanently "Busy" Mouse Pointer
Since upgrading from an earlier developer build (which was fine) to current beta build of Windows 11 (22621.1) the mouse cursor shows as busy all the time. I have a high spec PC and there are no pro...
- Jun 12, 2022Try performing a Clean Boot and see if the problem persists?
Have a look at:
https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd
If yes, then you may enable services one by one to see which one caused this problem.
redsamurai
Jun 10, 2022Copper Contributor
I will see if I can find an alternate mouse. For information I am using a Logitech M720 Triathlon Multi-Device Mouse and a K850 performance keyboard. Both are wireless using a bluetooth dongle inserted into one of the USB ports. When I remove the dongle the mouse cursor disappears as you would expect, but reinserting into either the same or another USB port and the issue returns.
I will try to locate a wired mouse. Think I have one somewhere.
redsamurai
Jun 10, 2022Copper Contributor
Wired mouse is no different. I had to put the usb dongle back into use the keyboard to log on. But removing it afterward showed no improvement.
- redsamuraiJun 10, 2022Copper ContributorDisconnected dongle and connected wired mouse. Restarted machine and managed to logon without having to reconnect the bluetooth dongle. So just the wired mouse was connected. On successful start of Windows the busy mouse pointer was still there. So probably not mouse/mouse driver or wireless dongle.
- Reza_AmeriJun 11, 2022Silver ContributorMake sure report this issue using the Feedback Hub app as I mentioned earlier.
Open start and search for cmd or Command prompt and right click and run it as administrator and then type the following command:
sfc /scannow
Press enter and let it runs.- redsamuraiJun 12, 2022Copper ContributorNo issue found on sfc /scannow.
Feedback Hub has had issues but seems to be working now so I have added this issue to it.