Forum Discussion
Outlook Windows PC email account problem
Recently, I have no longer been able to use my free email account on the Win 11 "mail" app.
I would like to point out that it worked well until recently, that the mail app identifies my other messaging services (hotmail).
So I tried to delete my free account on the app, to re-create it, and it doesn't work, whether in simple version (just asking for my account password) or "complete, by trying via pop or imap.
3 Replies
Go and register a new account. Outlook and HotMail are fine for Microsoft account.
Log in directly via your web browser to ensure your account is active and you can access your emails.
If you experience login issues on the web, reset your password or check for any security alerts or account restrictions.
Make sure your device has a reliable internet connection, as account removal and re-adding depend on syncing with Microsoft's servers.
