Forum Discussion
ciscotn
Jun 11, 2025Copper Contributor
No donwload/install for Insider Preview (10.0.26120.4250) (KB5060820)
Hi,
it's some days that I'm trying to update windows 11 beta Insider Preview (10.0.26120.4250) (KB5060820) but the download is stuck 0%
Anyone can help me?
thanks
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- Timothy1525Iron Contributor
most probably a network issue. You can connect to another network or mobile hotspot with cellular data.
- Divine_TokkCopper Contributor
sad
- adilson_capitaCopper Contributor
- Divine_TokkCopper Contributor
Today, they released a new version of the update (K5060816); now I am trying to install it. I will let you know about my destiny.
- Onelove53Copper Contributor
I contact support agent for help! #Unresolve; the chat agent redirected, this they response: Kindly go through this link to reach out Microsoft insider support team Windows Insider Program - Microsoft Community Hub.....
My Issues; The Task search bar won't let me type anything issues started 06/11/2025
also;
failed install error 0x80070005 on 06/12/2025
- adilson_capitaCopper Contributor
I have an issue too, my start menu won't let me also type anything
- ciscotnCopper Contributor
I try reboot sometimes, router, pc, close apps, antivirus, and others classic/basic solution and nothing change.
stuck 0% always.
- ValerianIron Contributor
Reboot the router and the computer then try again.
- chauhocvanCopper Contributor
Network?
- streetrod1941Copper Contributor
Have great network connection. The system finally got corrupted trying to fix things so had to reload window completely and everything is working great.
- ciscotnCopper Contributor
LOL
seriously you think that I don't reboot more times router, PC, or try to suspend the upgrade and then reactivate??
I write here because I try all the "classic/simple" solution but nothing....
Internet work perfectly, I play online games, I download, I look web pages, etc..
- datanerd_17Copper Contributor
Apparently there is a device channel that is currently blocked from upgrading. I am experiencing the same issue. So you may be on the affect channel. You could try downloading the update as an .ISO and offline installing it manually.
I just downloaded and waiting for the convert to create the ISO image. I may try installing it with telemetry and other services off to prevent the compat block from being detected.
- streetrod1941Copper Contributor
Having the same problem only it goes for 0% download to installing and then during the restart fails on the 2nd restart at 2% with a 0x80070005 error code. Tried this router and reboot and it did the same thing.
- adilson_capitaCopper Contributor
I having the same problem. During the restart fails on 22% with a 0x80070005 error code.