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ciscotn's avatar
ciscotn
Copper Contributor
Jun 11, 2025

No donwload/install for Insider Preview (10.0.26120.4250) (KB5060820)

Hi,

it's some days that I'm trying to update windows 11 beta Insider Preview (10.0.26120.4250) (KB5060820) but the download is stuck 0%


Anyone can help me?

thanks

 

 

16 Replies

  • Timothy1525's avatar
    Timothy1525
    Iron Contributor

    most probably a network issue. You can connect to another network or mobile hotspot with cellular data.

    • Divine_Tokk's avatar
      Divine_Tokk
      Copper Contributor

      Today, they released a new version of the update (K5060816); now I am trying to install it. I will let you know about my destiny.

    • Onelove53's avatar
      Onelove53
      Copper Contributor

      I contact support agent for help! #Unresolve; the chat agent redirected, this they response: Kindly go through this link to reach out Microsoft insider support team Windows Insider Program - Microsoft Community Hub.....

      My Issues; The Task search bar won't let me type anything issues started 06/11/2025 

       

       also;

      failed  install error 0x80070005 on 06/12/2025

       

      • adilson_capita's avatar
        adilson_capita
        Copper Contributor

        I have an issue too, my start menu won't let me also type anything

  • ciscotn's avatar
    ciscotn
    Copper Contributor

    I try reboot sometimes, router, pc, close apps, antivirus, and others classic/basic solution and nothing change.

    stuck 0% always.

      • streetrod1941's avatar
        streetrod1941
        Copper Contributor

        Have great network connection.  The system finally got corrupted trying to fix things so had to reload window completely and everything is working great.

    • ciscotn's avatar
      ciscotn
      Copper Contributor

      LOL

      seriously you think that I don't reboot more times router, PC, or try to suspend the upgrade and then reactivate??

      I write here because I try all the "classic/simple" solution but nothing....

      Internet work perfectly, I play online games, I download, I look web pages, etc..

       

      • datanerd_17's avatar
        datanerd_17
        Copper Contributor

        Apparently there is a device channel that is currently blocked from upgrading. I am experiencing the same issue. So you may be on the affect channel. You could try downloading the update as an .ISO and offline installing it manually. 

        I just downloaded and waiting for the convert to create the ISO image. I may try installing it with telemetry and other services off to prevent the compat block from being detected. 

    • streetrod1941's avatar
      streetrod1941
      Copper Contributor

      Having the same problem only it goes for 0% download to installing and then during the restart fails on the 2nd restart at 2% with a 0x80070005 error code.  Tried this router and reboot and it did the same thing.

      • adilson_capita's avatar
        adilson_capita
        Copper Contributor

        I having the same problem. During the restart fails on 22% with a 0x80070005 error code.

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