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xmichaelsx's avatar
xmichaelsx
Copper Contributor
Jul 01, 2026

New Outlook Unable to Close Since build 26220.8754 Update

Since build 26220.8754, I (and others) have been unable to close New Outlook using the X. I went into Windows Settings > Apps > Installed Apps > Outlook > click the 3 dots to the far right, select Advanced Options. Then select Reset. It worked for 1 time, but then the issue just showed right back up. I am not the only one with this issue, it has been reported here 

https://learn.microsoft.com/en-us/answers/questions/5933524/new-outlook-doesnt-close-with-x-any-longer?source=docs

2 Replies

  • Paulo111's avatar
    Paulo111
    Occasional Reader

    I have the same issue. I wish us good luck in getting it back. There are other issues I'm now seeing in Outlook - in Calendar can't add an event or expand an existing event.