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DRMoo's avatar
DRMoo
Copper Contributor
Apr 27, 2023

New Canary Build killed my Steam

On a new build (from 25/4), I can no longer use Steam. It starts and after some seconds all the other processes and windows freeze and stop responding (as well as the taskbar items). Only rebooting helps. When I start Steam and try downloading games system BSODs. 

Other game launchers seem to be working fine. 

  • FYI, the latest build 25370 that dropped today seems to have *finally* fixed this issue with the computer locking up when steam opens.  

  • Catemiko's avatar
    Catemiko
    Copper Contributor
    Same problem here!
    When i tried to run Steam it rendered all OS unusable. (Even graphs in Task Manager were frozen)
    I contacted Steam support and did some research on my own. However, my results were not very successful, so i tried to dig deeper and used ProcessExlorer to see whats happening.
    I tried to restart Task Manager and saw that it have WrPushLock.

    I did some googling and it lead me to an article about Unkillable Process: https://dennisbabkin.com/blog/?t=pwning-windows-kernel-unkillable-user-mode-process-part2

    Also i found a video about it too: https://www.youtube.com/watch?v=pK6r3XOzlv4
  • dodger2020's avatar
    dodger2020
    Copper Contributor

    This is still ongoing (canary 25357.zn_release.230428-1528). I stopped anything from loading automatically and the computer is perfectly stable. Open steam and within a few seconds anything windows related becomes unresponsive (calc, task manager, edge, start menu, etc) and then it hard freezes requiring a hard reset. 100% reproducible

  • QuinTeknoLife's avatar
    QuinTeknoLife
    Copper Contributor

    DRMoo I am experiencing similar issues, but I was thinking it was due to the fact that I game remotely and that the issue was somewhere within RDP/Parsec/Google Remote Desktop. Seeing that you have these same kind of issues but then on a local log-in makes me doubt my earlier assesment, The last time it happened for me I just installed the launcher for Honkai (F2P rpg) through epic and tried to launch it, and that kicked off the chain of effects untill ultimately the machine becomes unreachable for me (because it froze up completely and now needs a power cycle)

  • dodger2020's avatar
    dodger2020
    Copper Contributor

    FYI, the latest build 25370 that dropped today seems to have *finally* fixed this issue with the computer locking up when steam opens.  

    • DRMoo's avatar
      DRMoo
      Copper Contributor
      Thanks, mate. Keeping my fingers crossed. I am at work now and will not be able to test until later tonight, but it will be nice to be able to access my Steam library again and run som 3D Mark tests 🙂
      • dodger2020's avatar
        dodger2020
        Copper Contributor

        I had it running all night. Re-added my steamapps folders (had tried uninstalling/reinstalling steam), updated everything. Had no issues so far

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