Forum Discussion
MyAsus camera option is greyed out in the latest Dev channel build
After upgrading to the latest Dev channel build and when going to the Asus AiSense camera option in MyASUS, I noticed that the settings are greyed out. I cannot change anything. It should give me options like here https://km-ap.asus.com/uploads/PhotoLibrarys/622e0052-9d1f-4fb5-a524-35c527fab9c9/20240109164046595_aisensecamera_EN.png. I went up to the Canary channel to check and no such issue in the Canary channel. Reverted back to the Dev channel. Please advice what I should do with this issue. Anyone with the issue? I checked the privacy settings in Windows and everything is turned on. Is this a bug in the Dev channel of Windows 11?
4 Replies
Try to reinstall the camera drivers, see if that helps you.
Forgot to mention that the camera works with no issues. I can press F10 to turn on and off the camera.
What I can do now is to wait until the next Dev channel build comes out. Wait until Microsoft responds to the feedback. Wait until the manufacturer releases a new version of MyASUS and see if the issue will be fixed. Try and contact the manufacturer and get some help unless you have other fixes for me.
I tried it but it doesn't work. I am assuming that this is a bug. Do you know or have other fixes? The message states: This function is not available now. Make sure that your camera is working properly and has allowed MyASUS access to it.
