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patel143's avatar
patel143
Copper Contributor
Aug 04, 2022

my sim is not satrting

hii sir /medam

                             sir my card is not working for my leptop please 

   my leptop name dall latitude 5490 i5 8 generation  and window 11 pro

 

3 Replies

  • farleyduhaa7's avatar
    farleyduhaa7
    Iron Contributor
    Feb 12, 2025

    First, ensure that your laptop has the necessary hardware features to support a SIM card. The Dell Latitude 5490 typically has an option for mobile broadband. If your model does not have a mobile broadband module installed, then the SIM slot will not work.

  • bloxstrap's avatar
    bloxstrap
    Copper Contributor
    Feb 10, 2025

    Hi,

    If your SIM is not working on your Dell Latitude 5490 (i5 8th Gen, Windows 11 Pro), try these steps to fix the issue:

    1. Check Laptop Compatibility – Not all Dell Latitude 5490 models support SIM cards. Confirm if yours does.
    2. Reinsert the SIM Properly – Power off the laptop, remove and reinsert the SIM correctly.
    3. Enable WWAN in BIOS – Restart the laptop and check if the WWAN module is enabled in BIOS.
    4. Update or Install Drivers – Go to Device Manager > Network Adapters, find the modem, and update drivers.
    5. Check in Windows Settings – Go to Settings > Network & Internet > Cellular, and see if the SIM is detected.
    6. Try Another SIM Card – Test with a different SIM to check if the issue is with your SIM or laptop.
    7. Contact Your Network Provider – If the SIM is still not working, contact your service provider to check for any network issues.

    Let me know if you need more help! 😊

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