Forum Discussion
Frederickk
Jan 22, 2025Iron Contributor
My PC is unexpectedly rebooting
Last month I did a hardware upgrade to my PC. I changed from a Ryzen 5800X to an Intel i7 13700KF with a new Gigabyte board. I applied all of the Intel mitigation microcode updates, and all drivers, etc. and the system is running like a top, except for one thing.
I can work on the PC all day without problems, and game too. However, if I leave the PC idle for a while, there is a good chance it will spontaneously reboot. It won't do it if I have an app open on screen, only when it is on the desktop. It does not blue screen, it just reboots.
I know this has to be hardware, but I don't know where to look in any logs to find out the problem. I looked in the event viewer, but I have to admit that I don't understand a lot of it. Event Viewer has never been my strong suit, anyway.
I would appreciate any tips that will help me lock down this problem if someone knows how to figure this out.
- GianmaisIron Contributor
Given your recent hardware upgrade, it's not uncommon for systems to exhibit issues after a major change. To help you troubleshoot this problem.
- PatrickHarrisIron Contributor
Ensure your power supply (PSU) can handle the load of your system. Consider a PSU calculator to estimate required wattage.
The psu Calculator of seasonic or Bequiet are quite competent.
I would also consider to update the BIOS and load setup (cmos) defaults and leave XMP disabled. Myself had these crashes and ultimately it turned out that 4 ram modules would not work with Intel memory Controller at 5600 MT/s but need to lower to 5400 MT/s.
Mem test86 helped me to identify this
- If not already update BIOS
- Go to BIOS and reset to default
- Prepare a usb pen drive GPT Mode and secure boot.
- Create memory test 86 on it using the tool with the zip and read.m
- Boot the memory test 86 img file
- Let it run.
- Post a Msinfo32 and cpu-z log and tag me
- GabrielasipIron Contributor
Use software like HWiNFO, CPUID, or GPU-Z to monitor your system's temperatures, voltages, and fan speeds. If you notice any unusual temperature spikes or voltage fluctuations, it could be a sign of a hardware problem.
- EimersonIron Contributor
If you're using iTunes, you can also sync specific content (like photos or documents) directly from your iPhone to your PC by going to the appropriate section in iTunes.
That's unrelated