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yawnn_'s avatar
yawnn_
Copper Contributor
Jan 22, 2024

My laptop won't update

Hi! I'm currently in the beta channel, and I was trying to install the new update, but it won't go through. When it reaches to 99% it says "something didn't go as planned" "no need to worry-undoing changes." My laptop is Acer TravelMate P214 with an Intel Core i5 10210U. Is there a fix to this? 

4 Replies

  • KapilArya's avatar
    KapilArya
    MVP
    Jan 23, 2024
    For better assistance, can you share us the failed update KB number and build you're on?
    • yawnn_'s avatar
      yawnn_
      Copper Contributor
      Jan 23, 2024
      Current build: 22621.3007
      Failed build: Insider Preview 10.0.22635.3066(ni_release)
      There's no indicated kb in the insider preview.
      • Deleted's avatar
        Deleted
        Jan 23, 2024

        yawnn_ 

        Hi, now you have 22H2, you can download the installation assistant for 23H2, it might help, I'm curious if it will work, write what do you think?

        https://www.microsoft.com/software-download/windows11