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Kubabanka's avatar
Kubabanka
Copper Contributor
May 11, 2022

My laptop won't turn off after update

When I try to shut down my laptop Windows shuts down but the laptop does not turns off. After a while (couple seconds) it rebbots Windows, Anyone has similar problem?

    • Kubabanka's avatar
      Kubabanka
      Copper Contributor
      Thank you very much! It seems that fast booting was a culprit! I will report the bug to microsoft using feedback app.
  • Hi Kubabanka 

    I think this is okay - implementing an update is a long process, depending on the performance of your computer, it's best to leave the power on and wait, then try these steps:

    Laptop Stuck On Shutting Down | 8 Quick Fixes & Prevention (netbooknews.com)

    "

    In the latest releases of windows OS, Microsoft has ensured that one computer on network has downloaded updates; there is no need for other PC’s on the network to download the same updates.

    Rather, other computers will get the updates from that computer.

    Unfortunately, if it happens that your laptop is the one from which other computers on the network are fetching updates, it won’t shut down.

    The laptop will behave as if frozen at the blue shut down screen until others finish updating."

    • Kubabanka's avatar
      Kubabanka
      Copper Contributor
      I believe that there was misunderstanding. My update went fine. After it the computeer would not shut down.
  • Reza_Ameri's avatar
    Reza_Ameri
    Silver Contributor
    Are you using Insider build?
    Does the restart option work as expect?
    Try run Windows Update and download and install all updates.
    Open start and search for feedback and open the Feedback Hub app and report this issue.
    • Kubabanka's avatar
      Kubabanka
      Copper Contributor
      I will report that as I believe that this is a big issue. Thank you for suggesting it!

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