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MilesGrove's avatar
MilesGrove
Iron Contributor
Apr 15, 2025

MS Surface Pro 5 plugin but not charging

My apology if I posted in the wrong section.

Issue :
MS Surface Pro 5 plugin but not charging.

I googled and tried this.....
Device Manager >double click at Batteries >double click at Microsoft Surface ACPI-Compliant Control Method Battery> Driver > Uninstall > confirm "Yes" > Restart.

The system did automatically reinstall the driver, but no help to fix the "plugin but not charging" issue.
Any ideas?
Thank you.

Adding : the charge cable and charger did work before.

1 Reply

  • Lucienw's avatar
    Lucienw
    Iron Contributor

    Try charging using the original Surface connector and check the status of the power adapter's LED indicator.