Forum Discussion
stephens1234
Jan 15, 2019Copper Contributor
MP4 files hang when trying to open
For the last 3 builds, MP4 files hang the system and are not able to open (or takes 15 minutes to open).
Scenario: I have a folder that I download MP4 videos to. Starting 3 builds ago, if I try to open the folder with MP4 in it... it just says working and takes minutes to index folder(I usually have to end the task manually) If I try to right click on file, it just hangs. If I single click to open with windows media player it takes minutes before it will play (if at all). This folder is a local folder and not mounted. I have had to revert to previous build. The problem was introduced after version 1809 (OS build 18298.1000). I have not tried the last 3 builds after this and they all have the same problem. I even tried to delete the folder completely, then created an new one and downloaded an MP4. Same problem, with just 1 file in the folder it just hangs when indexing the folder.
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