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dcollens's avatar
dcollens
Copper Contributor
Oct 10, 2020

Monitor won't sleep

This was reported on the Insider Feedback Hub about 3 months ago when I downloaded release 20161.  It has been subsequently reported a number of times, up to the latest build, 20231, and still is exhibiting the same issue.

 

Someone at MS left a message indicating that they were making some changes to this action and to change the PC Sleep option from "never" to just a long time.  This was done but has not corrected the problem.  I don't want to put my PC to sleep, as I frequently use TeamViewer to monitor my PC remotely.

 

I want to make sure that this is indeed a problem with the OS and not with the monitor before I have to go back and get it replaced on warranty.  

 

It did work as it should before I downloaded 20161.

 

My monitor is a Samsung 32" curved monitor, C32F391.

 

Any assistance would be greatly appreciated.

 

dcollens

5 Replies

    • dcollens's avatar
      dcollens
      Copper Contributor
      I have monitor st to sleep at 25 minutes. PC to sleep at 36 hours.
      • Eddie Leonard's avatar
        Eddie Leonard
        Iron Contributor

        dcollens Something doesn't sound right based on my understanding. I know there was an issue when the device was set to never. Can you please file a new feedback in Feedback Hub? Make sure to use the Power and Battery > Sleep category. Attach any screenshots of your settings as well. Once you have done that, please share the link with me and I'll see if I can get it in front of the right folks.

         

        -Eddie

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