Forum Discussion
Harald_T490
Mar 05, 2022Copper Contributor
Modern/Classic Standby Issue
I have a problem with Modern/Classic Standby! For 10 years I used a PC to record TV program - like a video recorder. I used a ZOTAC (ZBOX ID83Plus Intel i3, Hauppauge TV-Stick (930C-HD) and MediaPort...
Harald_T490
Mar 07, 2022Copper Contributor
Dear Reza,
Thank you for your support!
Yes, you are right. Usually, it is Intel’s problem. They „worked“ on it for 4 months. No result. I made the proposal to send the PC to Intel, however it was disappointing to hear that there is no possibility to send the PC to Intel in Germany.
Thank you for your recommendation to use the Feedback Hub. I have done so.
Regarding “Safe Mode”: Mediaportal is a complex program using e.g. SQL server… I am not able to start Mediaportal in safe mode.
Best regards, Harald
Thank you for your support!
Yes, you are right. Usually, it is Intel’s problem. They „worked“ on it for 4 months. No result. I made the proposal to send the PC to Intel, however it was disappointing to hear that there is no possibility to send the PC to Intel in Germany.
Thank you for your recommendation to use the Feedback Hub. I have done so.
Regarding “Safe Mode”: Mediaportal is a complex program using e.g. SQL server… I am not able to start Mediaportal in safe mode.
Best regards, Harald
Reza_Ameri
Mar 07, 2022Silver Contributor
Thank you for follow up.
When you file a report using the Feedback Hub app, the team might not be able to response to you directly but they will review and investigate reports.
In this case, I believe the Intel would be help you and if there is a support channel in MediaPortal, you may contact them too.
When you file a report using the Feedback Hub app, the team might not be able to response to you directly but they will review and investigate reports.
In this case, I believe the Intel would be help you and if there is a support channel in MediaPortal, you may contact them too.