Forum Discussion
Harald_T490
Mar 05, 2022Copper Contributor
Modern/Classic Standby Issue
I have a problem with Modern/Classic Standby! For 10 years I used a PC to record TV program - like a video recorder. I used a ZOTAC (ZBOX ID83Plus Intel i3, Hauppauge TV-Stick (930C-HD) and MediaPort...
Harald_T490
Mar 05, 2022Copper Contributor
Dear Reza,
thank you for your mail.
Sorry, I forgot to mention that I have purchased the NUC PC in June 2021. At that time Windows 11 wasn’t launched yet. Yes, I had the described problems already with Windows 10. I’ve updated to Windows 11 in October hoping that it would help to get rid of the problems. But unfortunately – no change!
Best regards,
Harald
thank you for your mail.
Sorry, I forgot to mention that I have purchased the NUC PC in June 2021. At that time Windows 11 wasn’t launched yet. Yes, I had the described problems already with Windows 10. I’ve updated to Windows 11 in October hoping that it would help to get rid of the problems. But unfortunately – no change!
Best regards,
Harald
Harald_T490
Mar 05, 2022Copper Contributor
... to make it more precise:
Zotac (purchsed in 2013 with only Classic Standby) windows 7 installed, updated to Windows 10 - never had any problems with recording!!!
INTEL NUC with Modern Standby - problems with Windows 10 and 11!!! The difference between Zotac and NUC ist that the NUC has the Modern Standby as standard mode! --> video file are corrupt. Changing to Classic Standby via registry --> problems with start of recording (increasing) delay over time. But video file (*.ts) is perfect.
Based on this inconsistent behavior between Zotac and NUC I came to the hypthesis, that the new BIOS of the NUC allowing Classic and Modern Standby is th problem.
Zotac (purchsed in 2013 with only Classic Standby) windows 7 installed, updated to Windows 10 - never had any problems with recording!!!
INTEL NUC with Modern Standby - problems with Windows 10 and 11!!! The difference between Zotac and NUC ist that the NUC has the Modern Standby as standard mode! --> video file are corrupt. Changing to Classic Standby via registry --> problems with start of recording (increasing) delay over time. But video file (*.ts) is perfect.
Based on this inconsistent behavior between Zotac and NUC I came to the hypthesis, that the new BIOS of the NUC allowing Classic and Modern Standby is th problem.
- Reza_AmeriMar 06, 2022Silver ContributorIt is more like Intel's issue than Windows, however I advise you to open start and search for feedback and open the Feedback Hub app and report this issue , so the Windows team would be able to investigate it.
Are you facing this issue in the Safe Mode too?- Harald_T490Mar 07, 2022Copper ContributorDear Reza,
Thank you for your support!
Yes, you are right. Usually, it is Intel’s problem. They „worked“ on it for 4 months. No result. I made the proposal to send the PC to Intel, however it was disappointing to hear that there is no possibility to send the PC to Intel in Germany.
Thank you for your recommendation to use the Feedback Hub. I have done so.
Regarding “Safe Mode”: Mediaportal is a complex program using e.g. SQL server… I am not able to start Mediaportal in safe mode.
Best regards, Harald- Reza_AmeriMar 07, 2022Silver ContributorThank you for follow up.
When you file a report using the Feedback Hub app, the team might not be able to response to you directly but they will review and investigate reports.
In this case, I believe the Intel would be help you and if there is a support channel in MediaPortal, you may contact them too.