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Purewhite_42's avatar
Purewhite_42
Copper Contributor
Dec 19, 2024

Microsoft Account Stolen and Frozen, Unable to Exit Insider Program

Hello everyone,

I’m facing a rather challenging situation and would greatly appreciate your assistance.

The Microsoft account I used to join the Windows Insider Program has been hacked and stolen. After reaching out to Microsoft Support, the account has been frozen to prevent further misuse.

As a result, I'm currently unable to exit the Windows Insider Program: the new Microsoft account has not joined the program, and the old account cannot be logged in

I kindly request your help in either recovering the old account or finding a way to exit the Insider Program so that I can return to the stable version.

Thank you in advance for your support!

1 Reply

  • Kaydenyo's avatar
    Kaydenyo
    Iron Contributor

    Reach out to Microsoft Support and provide them with the account information. They may be able to assist you in recovering the account or provide further guidance on the process.

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