Forum Discussion
babelmansour
Nov 04, 2025Copper Contributor
Mail apps crash on windows
Hello, my mail apps (Outlook and Thunderbird) regularly crash on my PC. It happens after a while, and it is systematic after sleep. The apps work fine after restart. I though it was because my PC los...
Shekhar1
Nov 05, 2025Copper Contributor
I'm also a Windows user and I have seen this happen a few times. It's a windows power or driver issue after the PC wakes from sleep. you can update your Wi-Fi driver. Outdated drivers can cause Outlook or Thunderbird to crash after sleep.
And also try to turning off Fast Startup. Go to Control Panel → Power Options → Choose what the power buttons do → Change settings that are currently unavailable, then uncheck Turn on fast startup.
Else you can go through the official documentation https://support.microsoft.com/en-gb/windows/shut-down-sleep-or-hibernate-your-pc-2941d165-7d0a-a5e8-c5ad-8c972e8e6eff?utm_source=chatgpt.com