Forum Discussion
Logitech Brio stop working after windows 11 build 22581 update (Beta channel)
Thanks again for your suggestion Little_Joe.
I can't stay without my webcam, need it for conf calls, and Windows Hello is so handy... So I've decided to rollback to version 21H2 and... The webcam is alive 🙂
I strongly advise all Logitech Brio owner to avoid Windows 11 22H2 build 22581 so far...
I hope that this thread will gain some interest and have Microsoft engineers digging into this blocking issue.
Thx.
This issue still exists even after the actual release of 22H2. Microsoft should provide help.
- The problem is with Windows 11. I've updated the firmware and have logitune running on Win 10 and Win 11 22H2. Only Windows 11 on my new Surface Laptop 5 is where the problem exists. I can use the webcam in Teams etc, but nothing works with Windows Hello.
- YEP! This is a huge issue unknown to MS with Windows 11 22H2 any build, specifically with Surface laptop 5s in our testing. Across several test SL5 units, regardless of it being Intune managed with DFCI config, setup as a retail/consumer device, and testing across 4 windows hello compatible camera models (including BRIO). There is no support for Window Hello auth with an external camera using SL5s and Windows 11 22H2. Regardless of whether you disable the built in camera or not, too.
LAKELOCE3000X3D thanks for the confirmation and all your testing. I now have Win 10 22H2 on my surface laptop 5 and I still have the same issue. Not sure if it is a 22H2 code issue across Win 10 & 11 or specific to the SL5. I have a surface laptop 3 that I will put Win 10 22H2 on and see if the Brio stops working on that. If it still works then it is likely a SL5 issue.
