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Jean-Michel-57530's avatar
Jean-Michel-57530
Copper Contributor
Mar 26, 2022

Logitech Brio stop working after windows 11 build 22581 update (Beta channel)

Hello,   I've just installed Windows 11 build 22581 from the Windows Insider Beta channel last night. Since then, my Logitech Brio camera stop working.   My Logitech Brio was configured on my co...
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hwjeong100's avatar
hwjeong100
Copper Contributor
Aug 28, 2022

Jean-Michel-57530 You need upgrade Brio's Firmware first. But you need other computer to upgrade Brio's Firmware. In build 22581, you can't upgrade Brio's Firmware.

Download Logitune software in the other computer.

https://www.logitechbase.com/logitech/logitech-brio-webcam-driver/

 

Install Logitune and connect your Brio camera to the other computer.

You will see 2022 March Firmware and click to upgrade.

 

Then reconnect your Brio camera to current computer.

 

I solved this problem by this way. 

 

  • Michplay's avatar
    Michplay
    Copper Contributor
    Apr 04, 2023

    I've got the issue resolved, here is what helped:

    i "repaired" windows using a windows 11 version that removes the TPM/secure boor requirement from windows.

    when then i finally could setup windows hello face unlock and then i repaired windows again with the normal version with TPM/secure boot requirements 

    so i came to the conclusion that the TPM requirement in windsows 11 was block it it from me

     

    https://itstechbased.com/install-windows-11-on-unsupported-pc-no-tpm-2-0-or-secure-boot/

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