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Limited Windows 10
An update came through on Friday and it has left my PC running in a seemingly limited state. All the M$ live tiles have been removed form the Start menu. I cannot access the Settings app. I tried doi...
That's strange. Anyway, try a clean install and let me know what happens. 😊
I contacted Microsoft support. The technician created a new user account on the PC. Now I can access settings again and my M$ tiles have returned. Updates continue to fail. I have downloaded various versions of the OS and attempted to re-install. When I try to mount the ISO with the built-in tool I get an failed to mount message. I attempted to do a re-0install and 'keep programs and settings' - that also fails. I have attempted to do a re-install but only keeps files but that also fails. My copy now states that it is not activated because my hardware has changed - no hardware has changed. I have downloaded the latest Insider Preview version and created a USB install device. Looks like my only option from here is to do a complete install from USB and a wipe of my boot drive. My query is will my activation status carry through to this new install if I install using my live account?
Which OS build do you currently have on that PC?
- I'm running 1703 currently.
- My suggestion is to do a clean install. Make sure you select the same edition that you had activated before. After installing, Windows 10 will get activated automatically using the Digital License for your PC.You can get the ISO file of version 1709 build 16299 http://bit.ly/FallCreatorsUpdate.
- I looked at the Activation troubleshooter - it states that a digital license exists for this machine for running WIndows 10 Pro, and that I need to install Windows 10 Pro but that is the version that I am using.
Also, I am running version 1703 15063.608. I will attempt a cleaan install of that build.