Forum Discussion
OwenWhitehouse
Dec 06, 2022Copper Contributor
Latest Cumulative Update For Windows 11 Insider Preview - Black Screen With Cursor - Where To Report
I'm not sure how to report this issue, since installing the update causes the PC to be unusable. I was able to back off the update using a recent Macrium image, but I would like to be able to let the...
KarenGrube
Dec 17, 2022Brass Contributor
I have the same problem with the Insider Update. My screen goes black with a cursor whenever an insider update reboots after installing. I've had to restore my system to the most recent restore point FIVE TIMES! I'm getting tired of this. I've disabled the update and insider services until someone works with me to figure this out. I am furious that I can't just go back to the stable release without wiping my laptop and starting from scratch! That is so outrageous. I need someone to help me figure out what might be causing the desktop not to display after rebooting. But it's fine after I restore to the most recent restore point. I don't get this.
OwenWhitehouse
Dec 19, 2022Copper Contributor
Karen, I apologize. I never got back to this thread with my solution. For me it was not an issue with the Windows Insider build!
It turns out that an app I use (StartAllBack) which modifies the appearance of Windows 11 to be more usable for real work, was interfering with the updated version of Explorer that ships with the new Insider build. The developer quickly released a patched version of StartAllBack, but not before causing me a lot of problems. Now that I have the new version of StartAllBack, all is well.
It turns out that an app I use (StartAllBack) which modifies the appearance of Windows 11 to be more usable for real work, was interfering with the updated version of Explorer that ships with the new Insider build. The developer quickly released a patched version of StartAllBack, but not before causing me a lot of problems. Now that I have the new version of StartAllBack, all is well.