Forum Discussion
P P
Jan 30, 2018Copper Contributor
Laptop failed to boot after insider preview 17074.1002 (rs_prerelease_flt) update, error 0xc1900101
I have two laptops, one (VAIO Pro 13) updated to preview 17074.1002 just fine. The other one (Toshiba Portege z30) failed to boot after installing the update.
The update was downloaded and inst...
Brian Lynch
Jan 30, 2018Former Employee
On the failed laptop, is virtualization enabled in the BIOS/UEFI?
If so disable that and try the update again.
- P PFeb 01, 2018Copper Contributor
Sorry for a late reply and thanks for your suggestion. I disabled the virtualization and tried the update again but still got the same result.
- P PMar 04, 2018Copper Contributor
Update: After trying a lot of different things, I finally found out the cause. It was Panda antivirus. After I uninstalled it, the insider preview installed just fine.