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karanvk's avatar
karanvk
Copper Contributor
Aug 02, 2021

Keyboard not working Laptop

I recently installed the windows 11 beta insider build 22000.100 on my lenovo legion y540, after the update the keyboard stopped working, When I tried plugging in my external keyboard it worked just fine and also in my laptop keyboard only the brightness controls are working. I contacted lenovo about the issue and I was informed that my laptop uses the standard Microsoft keyboard driver.

 

I have no Idea about the fix for this problem

(Note that the keyboard was working fine in the windows build 19043.1149) 

  • Reza_Ameri's avatar
    Reza_Ameri
    Silver Contributor
    Check the Lenovo support website and see if there is any keyboard driver there?
    If yes, then download and install it.
    Report this issue using the Feedback Hub app.
    • karanvk's avatar
      karanvk
      Copper Contributor
      I contacted their premium legion service they said they were using the Microsoft standard keyboard driver and I confirmed it in the build 19043.1149 they do use the standard driver. So there is no driver that lenovo develops for these models.

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