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Shanu_Kumar's avatar
Shanu_Kumar
Copper Contributor
Jul 27, 2023

Issues in Windows Insider Program

I have been using this since last 1.5 years but for the last few days my system gets restart frequently by showing a green screen with some message like " your windows insider build ran into a problem and needs to restart and with a QR code too".

This is too frustrating.

please help with this issues.

7 Replies

  • SIVISAnders's avatar
    SIVISAnders
    Copper Contributor
    Could you see if there is an error code on the green screen when this happens?
    • Shanu_Kumar's avatar
      Shanu_Kumar
      Copper Contributor

      yes....different times different error code is showing like......."Stop Code: Cache manager", "Stop Code: Bad Pool Caller", Stop Code: Kernel Boot Error"  etc...SIVISAnders 

  • -Make sure you've updates all drivers on the system.

    -Try upgrading to a newer build, if possible.

    -Report the issue specifically using Feedback hub.
    • Shanu_Kumar's avatar
      Shanu_Kumar
      Copper Contributor
      yes, everything is updated and also reported this to feedback hub.
      • Reza_Ameri's avatar
        Reza_Ameri
        Silver Contributor
        Glad you report it using the Feedback Hub app.
        Try performing Clean Boot and see if the problem persists?
        Have a look at:
        https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd
  • Reza_Ameri's avatar
    Reza_Ameri
    Silver Contributor
    Does it happen in specific condition like when you play a game or watch video and so on?
    Open start and search for feedback and open the Feedback Hub app and report this issue.
    Check for update and see if there is any new update and if yes, then install them.

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