Forum Discussion

dalewebb1's avatar
dalewebb1
Copper Contributor
Jan 01, 2023

Installed Phone Link from Microsoft Store. Phone Link won't open now.

Windows 11, most recent beta. Was having problems with phone link. Uninstalled it using Revo Uninstaller. Downloaded it again from Microsoft Store and installed. Won't open. Supposedly, reset Micros...
dalewebb1's avatar
dalewebb1
Copper Contributor
Jan 02, 2023
Installed a lot of things, finally PhoneLink. Still doesn't work. When I click on the icon, it seems to be loading for about 3 seconds and then nothing happens. Rebooted. Still nothing.
Any other thoughts?
dalewebb1's avatar
dalewebb1
Copper Contributor
Jan 02, 2023
Forgot to click "Run as Administrator", but I AM the only administrator on my computer.
  • dalewebb1's avatar
    dalewebb1
    Copper Contributor
    Jan 02, 2023
    In the Win 11 Settings Menu > Apps > Installed apps > Phone Link it says:
    Apps > Installed apps > Phone Link
    Specifications Total usage
    Publisher Microsoft Corporation
    Version 1.22112.136.0
    App 0 bytes
    Data 88.0 KB
    Total usage 88.0 KB

    Does the App- 0 bytes mean that it is NOT installed?
    • dalewebb1's avatar
      dalewebb1
      Copper Contributor
      Jan 02, 2023

      Reinstalled Windows 11 from ISO file.  Phone Link still won't load.

      • dalewebb1's avatar
        dalewebb1
        Copper Contributor
        Jan 08, 2023
        Contacted Microsoft support and the agent had me reinstall Win11 from an ISO file. Having already done that, I was skeptical, but did it anyway. Must have been some still corrupted files, because everything seems fine now.

Resources