Forum Discussion
Sam Salhi
Jan 17, 2019Copper Contributor
Installation fails every time!
Hi community
My attempts to install Windows 10 Insider Preview Build 18317 (19H1) fails every single time.
I'm not sure what happens that causes it to fail but I had this also with an older build and I simply can't move forward!
Can anyone help? Is this a known issue?
Hi Sam,
You could start with the Quick Fixes listed here:
https://docs.microsoft.com/en-us/windows/deployment/upgrade/resolve-windows-10-upgrade-errors
If they do not help running SetupDiag could get us more info (also available on url above)
- Sam SalhiCopper Contributor
I tried these and with no luck
I got the following from SetupDiag
Matching Profile found: MigrationAbortedDueToPluginFailure - D07A24F6-5B25-474E-B516-A730085940C9
System Information:
Machine Name = SAM-T450
Manufacturer = LENOVO
Model = cccc
HostOSArchitecture = x64
FirmwareType = PCAT
BiosReleaseDate = 20180615000000.000000+000
BiosVendor = Phoenix BIOS SC-T v2.1
BiosVersion = JBET70WW (1.34 )
HostOSVersion = 10.0.18262
HostOSBuildString = 18262.1000.amd64fre.rs_prerelease.181012-1414
TargetOSBuildString = 10.0.18317.1000 (rs_prerelease.190111-1556)
HostOSLanguageId = 1033
HostOSEdition = Professional
RegisteredAV = Windows Defender,Windows Defender,Windows Defender,Windows Defender,Windows Defender,Windows Defender,Windows Defender,Windows Defender,
FilterDrivers = wcnfs,WdFilter,wcifs,CldFlt,luafv,Wof,FileInfo,
UpgradeStartTime = 1/22/2019 1:59:02 AM
FinalizeStartTime = 1/22/2019 7:06:11 AM
UpgradeEndTime = 1/22/2019 7:08:49 AM
UpgradeElapsedTime = 05:09:47
CV = 9zG90FAWmkSo1EuM
ReportId = 12FEDC00-07E2-4441-BBB7-6A388878F30A
Error: SetupDiag reports fatal migration plug-in failure.
Setup Operation: Unmount the image C:\$WINDOWS.~BT\Sources\SafeOS\SafeOS.Mount
Plug-in Error: 0x000005B4
Plug-in Name and Action = Action,CMXEPlugin,C:\$WINDOWS.~BT\Sources\ReplacementManifests,Microsoft-Windows-AppX-Deployment-Server\AppxUpgradeMigrationPlugin.dll,{AE27C1A6-25F2-45FD-9A28-081B81F29E0A},Apartment.Matching Profile found: MigrationAbortedDueToPluginFailure - D07A24F6-5B25-474E-B516-A730085940C9
System Information:
Machine Name = SAM-T450
Manufacturer = LENOVO
Model = 20BUS1M600
HostOSArchitecture = x64
FirmwareType = PCAT
BiosReleaseDate = 20180615000000.000000+000
BiosVendor = Phoenix BIOS SC-T v2.1
BiosVersion = JBET70WW (1.34 )
HostOSVersion = 10.0.18262
HostOSBuildString = 18262.1000.amd64fre.rs_prerelease.181012-1414
TargetOSBuildString = 10.0.18317.1000 (rs_prerelease.190111-1556)
HostOSLanguageId = 1033
HostOSEdition = Professional
RegisteredAV = Windows Defender,Windows Defender,Windows Defender,Windows Defender,Windows Defender,Windows Defender,Windows Defender,Windows Defender,
FilterDrivers = wcnfs,WdFilter,wcifs,CldFlt,luafv,Wof,FileInfo,
UpgradeStartTime = 1/22/2019 1:59:02 AM
FinalizeStartTime = 1/22/2019 7:06:11 AM
UpgradeEndTime = 1/22/2019 7:08:49 AM
UpgradeElapsedTime = 05:09:47
CV = 9zG90FAWmkSo1EuM
ReportId = 12FEDC00-07E2-4441-BBB7-6A388878F30A
Error: SetupDiag reports fatal migration plug-in failure.
Setup Operation: Unmount the image C:\$WINDOWS.~BT\Sources\SafeOS\SafeOS.Mount
Plug-in Error: 0x000005B4
Plug-in Name and Action = Action,CMXEPlugin,C:\$WINDOWS.~BT\Sources\ReplacementManifests,Microsoft-Windows-AppX-Deployment-Server\AppxUpgradeMigrationPlugin.dll,{AE27C1A6-25F2-45FD-9A28-081B81F29E0A},Apartment.- MurrayWallForteIron Contributor
I have seen this issue previously and it may have to do with old unused or rarely accessed accounts and the migration of their store applications this link https://social.technet.microsoft.com/Forums/en-US/9e12ac9e-8d06-4f06-98c3-ba90c6da3b9a/trying-to-upgrade-insider-preview-from-17711-to-newer-builds-stops-at-11-reboot?forum=WindowsInsiderPreview
Talks about resetting the APPX cache - I ended up deleting the old users but this is most likely a better approach to simply remove the cache
- MurrayWallForteIron Contributor
I believe it has to do with this known issue as why it is not working - I suggest that a good choice is for you to wait for a new build to come around!
Update Orchestrator Service stops working periodically. A fix will be included in an upcoming build. As a result of this issue, you may see an error on Windows Update Settings saying that the update failed to restart. If you see this, restarting using the power menu in Start (“Update and restart”) should work, although there’s a chance that it won’t.
- rcobournCopper Contributor
Same issue. No error code reported. It's trying to reinstall it on a daily basis and failing. Based on previous experience, this will continue until a new flight is available. In other words, it will probably fix itself eventually.
- rcobournCopper Contributor
I'm pretty sure that removing MalwareBytes AntiMalware fixed the issue for me. I had to download their clean-up tool, it wouldn't uninstall in the normal manner.