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jrohbock's avatar
jrohbock
Copper Contributor
Nov 20, 2025

install error - 0x8007010a error

I'm not sure how to solve this?  The windows update troubleshooter will not run.  tried sfc/scan, dism /online /cleanup-image /startcomponentcleanup and other remedies.   I've tried deleing c:\windows\Softwar Distribution & catroo2 but I can't stop cryptSvc . see the below - see error on net stop cryptSvc.

 

2 Replies

  • Nobel_Baynes's avatar
    Nobel_Baynes
    Steel Contributor

    This error usually occurs when Windows tries to install a driver that is already present or incompatible with your system. Go to Settings > Windows Update, pause updates for a few minutes, then resume. This can refresh the update queue and clear temporary glitches.

  • Braylons's avatar
    Braylons
    Iron Contributor

    Booting into Safe Mode can help you stop services and run troubleshooting commands without interference.