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Peter Crane's avatar
Peter Crane
Copper Contributor
Mar 03, 2018

Insider Update Preview 17112.1 failed to install 0xc19001e1

New system withhold HDD's.

Have new motherboard, ASRock X370 PRO4 with a new AMD Ryzen 3 2200G with Radeon Vega Graphics. (New updated BIOS, AMD Ryzen Desktop 2000 ready.)

Windows booted up nice, everything OK until I checked for Updates and found the Insider Preview update failed with  "Failed to install on ‎3/‎3/‎2018 - 0xc19001e1"

It also says under Updates that my Microsoft account requires attention to get Insider Preview Builds

When I click the "Windows Insider Preview Settings" I get " Did you mean to switch apps" ("Settings is trying to open "Settings) 

When I go to the Windows Insider Program my choices of Content and Pace are grayed out.

This PC has been on the Inder Preview since its inception.

Pete

  • Margie Jensen's avatar
    Margie Jensen
    Copper Contributor

    Peter Crane wrote:

    New system withhold HDD's.

    Have new motherboard, ASRock X370 PRO4 with a new AMD Ryzen 3 2200G with Radeon Vega Graphics. (New updated BIOS, AMD Ryzen Desktop 2000 ready.)

    Windows booted up nice, everything OK until I checked for Updates and found the Insider Preview update failed with  "Failed to install on ‎3/‎3/‎2018 - 0xc19001e1"

    It also says under Updates that my Microsoft account requires attention to get Insider Preview Builds

    When I click the "Windows Insider Preview Settings" I get " Did you mean to switch apps" ("Settings is trying to open "Settings) 

    When I go to the Windows Insider Program my choices of Content and Pace are grayed out.

    This PC has been on the Inder Preview since its inception.

    Pete


     

  • Peter Crane's avatar
    Peter Crane
    Copper Contributor
    Also tried Updates repair which said it found corrupted update files and fixed but nothing has xhanged

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