Forum Discussion
Insider Preview
1. Check system updates and synchronization status
Open Settings > Windows Update > Check for updates.
If an update is available, install it and restart your device.
In Windows Insider Settings, click Sync and check for new content in Windows Insider Settings to ensure that the synchronization is complete.
2. Reset the Developer Channel:
Open Settings > System > Recovery.
Under Advanced Startup, click Restart Now.
Once in the recovery environment, select Troubleshooting > Reset this computer.
Select Keep My Files and follow the prompts.
3. Switch to the Stable channel:
Open Settings > System > Windows Update.
Click Windows Insider Program > Change Channel
Select Stable and wait for the update to complete.
Select Stable and wait for the update to complete.
Test if the issue recurs. If the Stable version is fine, it may be a problem with the development channel.
4. Check hardware drivers and compatibility:
Press Win + X and select Device Manager.
Right-click on the graphics card, sound card, storage controller, etc. and select Update Driver.
Prefer to search for updates automatically, or download the latest drivers from the hardware website.
5. Use System Diagnostic Tool: Repair corrupted system files.
cmd
sfc /scannow
DISM Tool: Repairs the system image.
cmd
DISM /Online /Cleanup-Image /RestoreHealth
Event Viewer: View the error log.
Press Win + R and type eventvwr.msc to check for errors in the Windows log.
6. Clean up the residual files of the development channel:
Press Win + R and type cmd, right-click and select Run as administrator.
Execute the following command:
cmd
del /f /s /q %systemroot%\*.tmp
del /f /s /q %temp%\*.tmp
7. Submit feedback to Microsoft
Contact the Windows Insider team directly
If the above methods do not work, it is recommended to submit feedback on the issue through official channels:
Open Settings > Windows Update > Windows Insider Program.
Click Stop Insider Preview to exit the current channel.
Visit the Microsoft Support Forums or the Windows Insider Issue Tracking Page to describe the issue in detail and attach a log file.