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Colin Shedden's avatar
Colin Shedden
Copper Contributor
Feb 28, 2018

Insider Build - 17074 - Bitdefender 2018 - ATC.SYS - GSOD

Hi,

 

On boot as I was getting a GSOD about 3 seconds after getting to the login page of Windows 10 17074 Insider Slow.

 

GSOD said it was atc.sys that was causing the crash.

 

Uninstalled Bitdefender 2018 - by getting to the Command prompt and renaming the folders then fully uninstalling once booted.

 

No more issues - so far.

 

Cheers

 

Colin

  • Eric Belko's avatar
    Eric Belko
    Copper Contributor

    <BTW> Another fix is to boot to Safe Mode, then just uninstall.

  • Eric Belko's avatar
    Eric Belko
    Copper Contributor

    Just wanted to verify, I'm having the same problem here.

     

    Strangely, it's only on my newer Alienware laptop, and not on any of my other older computers.

  • Ajo Philip's avatar
    Ajo Philip
    Copper Contributor

    I had the same issue and there was a chat with Bitdefender Support agent.

    He refused to help after saying mine was  a insider build. 

     

    Your workaround seems the only fruitful one right now :) 

     

    Cheers 

     

    Ajo

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