Forum Discussion
msstars
May 23, 2025Copper Contributor
i m facing problem to update Cumulative Update for Windows 11 Insider Preview
i m facing problem to update ' Cumulative Update for Windows 11 Insider Preview (10.0.26120.4161) (KB5058515) '. its showing updates failed always. how can i fix this issue
jjen009
May 29, 2025Copper Contributor
I, also. It downloads correctly, goes through the whole installation process, and then fails with the message:
"We could not complete the install because an update service was shutting down."
I wonder if what is happening is that this update actually has to shut down the installer, and so it then says it failed.
I have tried all the other stuff. Cannot do a fresh install of Windows as I cannot take the time to reinstall everything.
I tried to find a place to download the KB5058488 update itself and install manually but cannot find a place to download it. The Microsoft download centre doesn't seem to have the update.
John Thayer Jensen
Senior Application Specialist
University of Auckland