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VK1710's avatar
VK1710
Copper Contributor
Aug 05, 2021

I am unable to play gta v

After updating my laptop to windows 11 i am unable to.play gta V game in my pc it says system service expection and code RTKVHD64.sys

1 Reply

  • Ko_Kyaw's avatar
    Ko_Kyaw
    Copper Contributor
    Aug 06, 2021

    temporary solution 

     

    This error is related to realtek audio device. 

    i have the same problem.

    You can solve it temporarily by using  headphone (or any audio device that doesn't use RTKVHD64.sys)

     

    Troubleshoot the audio device drivers to really solve the problem.