I am having problems updating my Windows 11 (Insider Preview)

Português:

Olá, me chamo Mauricio e vim relatar o meu erro na atualização Cumulative Update for Windows 11 Insider Preview (10.0.26120.4441) (KB5060816) com o meu Windows 11 for Workstation. Ao tentar instalar, ele da um erro de instalação - 0x80070002. Tentei entrar em contato com o chat do suporte da Microsoft, mas do mesmo jeito não funcionou.

Comandos ultilizado pelo suporte:

 net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
Ren C:\Windows\System32\catroot2 Catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver

scf /scannow

Alguém poderia me ajudar a tentar resolver este meu problema?

Inglês:

Hello, my name is Mauricio and I came to report my error in the Cumulative Update for Windows 11 Insider Preview (10.0.26120.4441) (KB5060816) with my Windows 11 for Workstation. When trying to install it, I get an installation error - 0x80070002. I tried to contact Microsoft support chat, but it didn’t work either.

Commands used by support:

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

Ren C:WindowsSoftwareDistribution SoftwareDistribution.old

Ren C:WindowsSystem32catroot2 Catroot2.old

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

scf /scannow

Can someone help me try to resolve this issue?