Forum Discussion
HUGE PROBLEM: Windows 11 booting to black screen with cursor
just wanted to post this up here in case it my help someone who searched so hard for an an answer and perhaps spent a few hours googling and trying different solutions.
Working on a Dell Vostro 5581 laptop running Windows 11
Had the standard problem pretty much as described - starting up to black screen with only cursor and after an hour or hour and a half things would finally appear as normal. Tried numerous solutions to no avail.
Did not have "Intel Integrated Sensor Solution" in my device manager, but realized I was getting close.
Finally, in Device Manager I disabled under Sensors all 5 instances of "HID Sensor Collection V2" and rebooted and everything has been fine since then
Really hope this helps even one person
E!
coastaleddie Thank you it helped me. Wondering if the fix will ever show up?
I'm still waiting on the fix for a Dell Inspiron 14 5000 model for the same issues. For now, I'll just leave the "Intel Integrated Sensor Soultion" driver disabled.
