Forum Discussion
HUGE PROBLEM: Windows 11 booting to black screen with cursor
The Intel Integrated Sensor Hub driver is the issue. Many have suggsted to go into safe mode and disable the device, however I was unable to log in.
My solution was to boot into recovery with command promt and use the dism tool to remove the driver.
The steps are as follows (as I remember them):
1: Boot into safemode with command prompt
2: Check where your c:\ is mounted up. (run diskpart, notepad or whatever) - mine was c:, so thats why I'm using it as an exsample below. Yours may be a different drive letter
3: Run the command: dism /image:c:\ /get-driver > c:\get-driver.txt
I'm writing it to a file since it was too long for the command prompt history.
4: Open the file with notepad
5: Search for ISH.inf - check what it is renamed to. In my case it was oem7.inf
6: Run the command: dism /image:c:\ /remove-driver /driver:oem7.inf
Exit and reboot.