Forum Discussion
How to get Living Images to "play" again in PHOTOS with Windows 11 AND W10?
I have now done a complete RESET on both PCs and PHOTOS still does not "play" the living image "MOMENT' files.
Each file is still complete with the embedded "living.mp4".
Could there be some setting in the NTFS file system or in Windows Explorer that is interfering with a "live open"?
I heve faced same issue too. I tried reset, repair and uninstall /reinstall the Photos app but can not solve it.asyel
I have discovered that the LIVING IMAGE functionality is still in PHOTOS.
But you have to launch PHOTOS and add the directory to your Collection, then open the MOMENT photo from within PHOTOS.
You can't however open the picture from File Explorer with PHOTOS and get the LIVING IMAGE result.
It should be a simple switch to turn that functionality back on, but MS took it away with no explanation or fix.
- liu_SH615 reply to Asyel
Thanks Asyel for your prompt reply.
I tried to add a folder from my 2nd SSD whitch only used for storage. I launched Photos, and click right uppper corner "Import"->"from a folder". Then all files were coppied into Picture folder, and I can see them in Photos app's collection. Then I tried double click on the files to open them in Photos. But I didn't see the living photos.
Is there a setting step that I have missed out?
Thank you.
