Forum Discussion
How to fix iphone stuck on preparing update?
Hi everyone,
My iPhone was stuck on "Preparing Update" screen for hours, and it hasn't progressed any further. Already tried waiting it out, but there's no movement or change. Restarted the phone multiple times but it did not work at all!
Here are a few details:
- iPhone model: iPhone 14 Pro Max
- iOS version: iOS 18.2]
- What I tried: Restarted the phone, checked for storage space, ensured a stable Wi-Fi connection.
Has anyone else experienced this issue? Any tips or solutions I can try to fix iphone stuck on preparing update? I'd really appreciate any help!
Thanks in advance.
6 Replies
- DakotaThunderIron Contributor
If the iPhone was stuck on preparing update screen and never boot into the desktop, then use a dedicated iOS repair tool to get it fixed. Here is one good example to fix the issue:
https://www.microonn.com/fix-iphone-stuck-on-preparing-update
- BeckettFrostIron Contributor
When your iPhone is stuck on "Preparing Update" or experiencing severe software issues, Recovery Mode can help reinstall iOS without (or with) data loss. Below is a detailed breakdown of this method, including its principle, steps, and summary.
Recovery Mode is a failsafe state that allows iTunes/Finder to reinstall iOS when normal updates fail. It works by:
- Booting into a minimal iOS recovery environment (separate from the main OS).
- Allowing a clean iOS installation (similar to reinstalling Windows/macOS).
Two options:
- Update → Reinstalls iOS without data loss (if possible).
- Restore → Factory resets the iPhone (erases all data).
⚠️ Warning: If you choose "Restore," all data will be deleted unless you have a backup.
Step-by-Step Instructions
1. Enter iPhone Recovery Mode. Press & release Volume Up. Press & release Volume Down.Hold Side button until recovery screen appears.
2. Open iTune. A pop-up will appear: "There’s a problem with the iPhone..."
3. Update (Recommended First Try) iTunes/Finder will reinstall iOS without erasing data. If successful, your iPhone will reboot normally.
P.S. Restore (If "Update" Fails) Wipes all data and installs a fresh iOS copy. After restoring, set up as new or restore from backup.
4. The process may take 10-30 minutes (do not disconnect!). iPhone will reboot when done.
This method is really helpful to fix iPhone stuck on preparing update issue but should be used carefully to avoid data loss. Let me know if you need further clarification!
- BrooklynEdgeIron Contributor
If your iPhone is stuck on "Preparing Update" when trying to install an iOS update, it could be due to several reasons, such as a poor internet connection, insufficient storage, or a software glitch. Here's how to fix iphone stuck on preparing update:
1. Check Your Internet Connection
A weak or unstable Wi-Fi can cause the update to stall.
Switch to a stronger Wi-Fi network or restart your router.
Avoid using cellular data for updates.
2. Free Up Storage Space
If your iPhone doesn’t have enough free space, the update may get stuck.
Go to Settings > General > iPhone Storage and delete unnecessary files, apps, or photos.
3. Force Quit the Settings App
Swipe up from the bottom (or double-click Home on older iPhones) to open the app switcher.Find the Settings app, swipe it up to close it.
Reopen Settings > General > Software Update and try again.
- DavidGarciaIron Contributor
Sometimes, there can be bugs or glitches in the system software that prevent the update from being processed correctly. This can happen if a previous update didn’t complete properly or if there are conflicts with existing applications. If you're trying to install a newer iOS update while still running an older version, there may be issues. Sometimes, devices need to update sequentially, especially when there are large jumps between versions.
If the update file gets corrupted during the download process, it might cause the iPhone stuck on preparing update. This could be due to a variety of reasons, including interruptions during the download.
In short, your iPhone stuck on preparing update issue is typically linked to connectivity problems, insufficient storage space, software glitches, outdated iOS versions, or corrupted update files. If you're facing this issue, following some troubleshooting steps can help resolve it effectively.
- ColeJacksonIron Contributor
Generally speaking, an iPhone stuck on preparing update is more of an annoyance than a danger. However, there are a few things to consider:
- Potential Data Loss: If your phone remains stuck for an extended period and you have to perform drastic measures to fix it, like a factory reset or restore, you risk losing data. Backing up your iPhone regularly (via iCloud or iTunes/Finder) can help mitigate this risk.
- Software Issues: If the issue persists and leads you to perform a series of forced restarts or other troubleshooting methods, it could lead to software instability. However, this is typically correctable with a proper restore or update.
- Battery Drain: If the phone remains stuck on that screen for a long time, it may drain the battery significantly since it's trying to complete the update process. While this isn't dangerous in the long term, it could leave you with a dead phone until you recharge.
- Hardware Impact: In rare instances, if there’s an underlying hardware issue (like a failing battery or memory problems), the situation might exacerbate that issue. However, this is not common and generally not caused directly by being stuck on an update.
iPhone stuck on preparing update isn’t inherently dangerous, but it could lead to problems if not addressed. If it happens, taking troubleshooting steps soon can help you avoid any complications. Just remember to back up your data to keep everything safe before you try fixing it!
- JustinKingIron Contributor
Alright, so you’ve got your iPhone stuck on preparing update, huh? Don’t sweat it! I’ve been there, and it’s super frustrating. Here’s what you can try:
1. Wait It Out:
Sometimes, the update just needs a little more time. Seriously, it can take longer than expected, especially if it’s a big update or if your Wi-Fi is slow. So, give it a bit of time—maybe an hour or so—just chill and check back.2. Restart Your iPhone:
If it’s still stuck after some time, let’s give it a quick restart. All you gotta do is hold down the Side (or Top) button and one of the Volume buttons until you see the "slide to power off" slider. Slide it, let your phone chill for a minute, and then power it back on. It might just kickstart the update process again!3. Check Your Storage:
You might be low on space, which can totally halt the update. Go to Settings > General > iPhone Storage and see if you’ve got enough free space. If you’re packed to the brim, you might need to clear out some apps or photos that you're done with.4. Try Updating via iTunes/Finder:
If your iPhone stuck on preparing update, hook your iPhone up to a computer. For Macs with macOS Catalina (or later), open Finder. For PCs or older Macs, fire up iTunes. Select your device, and see if you can update it straight from there. This is like giving it a lifeline, and sometimes it works better than the phone trying to do it alone.5. Reset Network Settings:
If your Wi-Fi is acting up, it could mess with the update. You can reset your network settings without losing your data. Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings. Just know that this will forget your Wi-Fi passwords, so you’ll need to re-enter them.6. Last Resort: DFU Mode:
Okay, if all else fails, you might need to put your iPhone in DFU (Device Firmware Update) mode to restore it completely. But only do this if you're comfortable, as it’ll erase everything. Search for how to do this based on your iPhone model, since the button combo differs.