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AndrewBlake's avatar
AndrewBlake
Copper Contributor
Aug 08, 2024

How to Fix Explorer.exe Crashing Issue

Greetings everyone! Following a fresh installation of Windows 11 Home edition, I proceeded with Windows updates. However, an issue has emerged with Explorer.exe, as indicated by the event log:

 

- Faulty application: explorer.exe

- Application version: 10.0.22621.2792

- Faulty module: Windows.UI.Xaml.dll

- Module version: 10.0.22621.2861

- Exception code: 0xc000027b

- Error offset: 0x00000000000000872d20

- Bad transaction ID: 0x0xE7C

- Application start time: 0x0x1DA317FB70A9764

- Incorrect application path: C:\Windows\explorer.exe

- Incorrect module path: C:\Windows\System32\Windows.UI.Xaml.dll

- Report ID: dd309652-d50a-45e5-9365-a716c5fb4ee5

 

I have encountered crashes within Explorer.exe, leading to spontaneous restarts. Despite attempts to troubleshoot using sfc /scannow and restorehealth methods, the root cause remains elusive. These crashes occur randomly, such as while interacting with the taskbar, Windows Explorer, or accessing settings. Reinstalling Windows from scratch is undesirable as the issue arose post a clean installation and subsequent updates.

1 Reply

  • Eommy's avatar
    Eommy
    Iron Contributor
    Restart Windows Explorer
    Sometimes, simply restarting Windows Explorer can fix temporary issues.
    Press Ctrl + Shift + Esc to open Task Manager.
    Look for Windows Explorer in the list of processes.
    Right-click on Windows Explorer and select Restart.

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