Forum Discussion
How do you fix iPhone stuck on white screen with apple logo on my Windows 11?
My iPhone has recently encountered a problem. It has been stuck on a white screen with an Apple logo. No matter how I restart it, it is useless and I can't enter the system at all. I use a Windows 11 computer. I tried to connect my phone to the computer and use iTunes to restore the system, but it didn't seem to work. In this case, is the system crashed or is there a problem with the hardware? Has anyone encountered a similar situation and know how to solve it? It's really urgent. My phone is completely unusable now. Please help!
- BlaoprCopper Contributor
The "iPhone White Screen with Apple logo" or "White Screen of Death" is a common issue where the iPhone's screen turns completely white. This prevents the device from functioning properly. One simple solution is a force restart.
If it failed to fix the issue, I recommend you try FixPPo to fix this iOS issue.
https://www.howtogeeker.com/fix-iphone-stuck-on-white-screen-with-apple-logo
I'm sure it can fix your iPhone stuck on white screen issue.
- JulianSandersCopper Contributor
You can try a forced restart by quickly pressing the volume up, then the volume down, and then holding down the power button until the Apple logo reappears. Sometimes this simple operation can solve issue of iPhone stuck on a white screen.
- SeanGonzalezCopper Contributor
JulianSanders wrote:You can try a forced restart by quickly pressing the volume up, then the volume down, and then holding down the power button until the Apple logo reappears. Sometimes this simple operation can solve issue of iPhone stuck on a white screen.
Thanks for your advice! Force restart is indeed a simple and effective method. I haven't tried it yet, but it sounds easy to operate. I will try it now and hope it can solve the problem of iPhone stuck on white screen with Apple logo! If it still doesn't work, I may try to restore the system with iTunes. Thanks again for your reply!
- SavannahNelsonCopper Contributor
SeanGonzalez This can occur due to various reasons, including:
- Software Glitches: A failed software update, corrupted system files, or an app that has crashed can cause the screen to turn white.
- Hardware Issues: Physical damage to the phone, such as dropping it or water exposure, can lead to internal component failure, resulting in the white screen.
- Low Storage: If the iPhone's storage is almost full, it may experience performance issues that could result in a white screen.
You need to know the reason in order to fix iPhone stuck on while screen with Apple logo. In fact, there are different solutions to the problem.
- SeanGonzalezCopper Contributor
SavannahNelson wrote:SeanGonzalez This can occur due to various reasons, including:
- Software Glitches: A failed software update, corrupted system files, or an app that has crashed can cause the screen to turn white.
- Hardware Issues: Physical damage to the phone, such as dropping it or water exposure, can lead to internal component failure, resulting in the white screen.
- Low Storage: If the iPhone's storage is almost full, it may experience performance issues that could result in a white screen.
You need to know the reason in order to fix iPhone stuck on while screen with Apple logo. In fact, there are different solutions to the problem.
Yes, iPhone stuck on white screen with Apple logo is a really annoying problem, especially when you don’t know the reason. But the points you mentioned make sense! Sometimes it’s just because of a failed system update or a crashed app. If it’s a hardware problem, such as a drop or water damage, it’s even more difficult. Do you have a good way to fix the white screen problem?
- NashaolCopper Contributor
The dreaded white screen of death! Fixing an iPhone stuck on a white screen can be a frustrating experience, especially when you're working on a Windows machine. Before you start fix iPhone stuck on white screen , make sure you have the necessary software and cables. You'll need:
- iTunes (downloaded from Apple's website)
- A USB cable compatible with your iPhone
- A Windows computer with the latest updates
- TrevorTurnerCopper Contributor
If your iPhone is stuck on white screen with Apple logo, you can try this method. I have encountered this situation before, and it is really maddening. At that time, I forced the phone to shut down first, and then held down the power button and the volume down button at the same time. After waiting for about ten seconds, an icon for connecting to iTunes appeared on the screen. At this time, connect the phone to iTunes on the Windows 11 computer, and iTunes will pop up a prompt asking you whether to "restore" or "update". I chose "restore" and waited for about a few minutes. The iPhone was successfully restored to normal and the white screen problem was solved. If your iPhone is also stuck on the Apple logo, this method is worth a try.
- SebastianAllenCopper Contributor
If your iPhone is stuck on white screen with Apple logo, you can also try DFU mode, which is a bit deeper than normal recovery mode and can sometimes solve tricky problems.
Here are the steps: Shut down: First turn off your iPhone completely. If the white screen is still there, you can force it to shut down by holding down the power button for a few seconds.
Enter DFU mode:
- Press and hold the power button and volume down button for about 10 seconds.
- Then release the power button, but continue to hold the volume down button for about 5 seconds, until iTunes prompts that a device needs to be restored, but the screen is still black.
- Connect to computer: At this point, connect the iPhone to your Windows 11 computer with a data cable. iTunes will automatically detect the device in DFU mode and prompt you to perform the restore operation.
- Restore the system: Select "Restore" in iTunes, and then wait for it to download the firmware and reinstall the system. The whole process may take a while, but when it is completed, the iPhone will automatically restart.
- DFU mode is indeed more powerful than normal recovery mode. My iPhone was previously stuck on a white screen + Apple logo, and normal restart and recovery couldn’t fix it. Later, I used DFU mode to fix it in one go.
- RindasnCopper Contributor
How to fix iPhone stuck on white screen? try the following steps before attempting more complex solutions:
- Restart your iPhone: Sometimes, a simple reboot can resolve the issue.
- Check for software updates: Ensure your iPhone's software is up-to-date, as newer versions often fix bugs and glitches.
- Try recovery mode: Connect your iPhone to your computer, open iTunes, and put your iPhone in recovery mode (Hold the Sleep/Wake button and the Home button at the same time for 10 seconds).
- FrankFitzgeraldCopper Contributor
If your iPhone is stuck on white screen with Apple logo, you can try restoring the system through iTunes. This is a common solution and the operation is not complicated.
What you need to do is: open iTunes, connect the iPhone to your computer, and then select "Restore" in iTunes. iTunes will begin downloading the latest firmware, which may take some time, depending on your network speed. After the firmware is downloaded, iTunes will automatically reinstall the system, which is also automatic, so you just need to wait. Finally, the iPhone will automatically restart, and the problem of white screen and Apple logo should be solved.
This method is especially suitable for those white screen problems caused by failed software updates or corrupted system files. It is worth a try!
- TimothyGreenCopper Contributor
If your iPhone is stuck on the white screen of death, contacting Apple Support is a great step to get assistance. You can reach them through their official website by visiting the Apple Support page. Here, you can choose your device and the specific issue, which will guide you through troubleshooting steps or direct you to schedule a call or chat with a support representative. Additionally, you can use the Apple Support app to initiate contact.
Alternatively, you can visit an Apple Store or an authorized service provider for in-person help. Before going, it’s a good idea to book a Genius Bar appointment online to reduce waiting time. Be sure to bring your device, any relevant documentation, and a form of payment if repairs might be necessary. Apple Support will help you diagnose the issue and explore repair or replacement options if needed.
- SaigesCopper ContributorI've tried restoring an iPhone stuck on white screen using iTunes on a Windows computer before. While it eventually worked, I encountered some connectivity issues and had to restart the process a few times. It was a bit of a hassle, but I managed to get my iPhone up and running again.
In summary, while the "Restore" method through iTunes is a viable solution for fixing an iPhone stuck on white screen, it's essential to be aware of the potential drawbacks and take necessary precautions before attempting this method.