Forum Discussion
How do I prevent Insider Program from re-installing Buggy Update?
Hello,
Do you have any advice on what I can try to fix my mouse issue? I haven't tried too much other than going into device manager and trying another driver.
It's very strange. On boot up, the mouse lights up when the motherboard hands off the to Windows both the keyboard and mouse lights go down. This always happens, but the keyboard comes up and works and the mouse never lights up again. I have swapped USB ports and tried USB 2 and 3 ports with no luck. It's like the OS does not see the mouse at all.
A dell standard USB mouse works.
This is a RAT7 mouse by MADCATZ .
To be honest, the OS seems sluggish and a little glitchy, but I really did not give it much time since my good mouse does not work.
Would you guys please add another option for people that have issues like Mark, and myself are having? I do not see any reason if someone has an issue with a particular build they should be stuck having to install it. As it sits now you have an option to go back one build, but the build you just left starts downloading and installing as soon as you boot up. I would assume if someone is reverting there is a major issue. The pause function only works for 7 days and as soon as you unpause you have to download and install the current build before you can make any changes in the Insider control panel. I think if you added a button that said I want to stay build --------- because the current build -------- has this issue. Please inform me when the next build is ready and I would be happy to replay and report if this fixes my issue. Seems like a great way to keep people like me in the program and also get some good bug reporting. As it stands now I will not be staying in the program. I really thought I could always go back a build and stay there if I ever had an issue with a build. I am happy to beta test for you. That's how issues get fixed. You cannot try every combo of hardware and software to test these builds before release. I get to see some features early. Just make it where I can always go back a build and stay there either until stable release or new build comes along.
Thanks
Brandon, RE: mouse...The initial "light up" is probably the mouse getting initial basic communication, then the driver takes over in the OS. Is it an older mouse? Have you tried installing the driver in compatibility mode? Otherwise it may be up to the vendor to update their software to work with the latest. Sorry I don't have better news there.
Your suggestions for the Insiders program are valid.
While I am not a decision maker for the road map for Windows or the program, nor am I a developer that owns any part or feature of the OS, I can and will forward your suggestions on to those that are.
Its an older mouse and the company went bankrupt or was purchased so the possibility of an updated driver is really low. I really like the thing though and there is no money to purchase a new one anyway.
I will try to work with the drivers this weekend, but honestly, I had rather just skip this build.
Thank you for forwarding my suggestions up. That is after all why we are all in the program. I really think if you made us give the reason we wanted to stay on an earlier build before we revert it would help improve the finished product.
Should I uninstall the drivers, then update to the current build? Then reinstall the drivers in compatibility mode?
Thanks
you probably could just uninstall the device and make sure you check the "Delete the driver software for this device" box and then reinstall in compatibility mode. But the cleaner way would be as you suggest.
I am happy to report that build 17083.1000 seems to fix my mouse issues!!.
I am so happy that this build was released so quickly. Seems to run a lot better than the last build.
Thanks for the help.