Forum Discussion
How do I fix a malfunction in the Windows 11 shutdown update feature?
The shutdown option in the Start Menu is unresponsive, the update page cannot be opened, and both third-party repair attempts and manual patch installations have failed. How can this be resolved?
It sounds like a system issue rather than just a UI glitch. Try running the Windows Update Troubleshooter from Settings then open Command Prompt as administrator and run sfc /scannow and DISM /Online /Cleanup-Image /RestoreHealth. After that restart Windows Update services like wuauserv and bits and check if updates are stuck in the SoftwareDistribution folder. If the problem still continues, doing a repair install using the Windows 11 ISO can fix it without data loss.