Forum Discussion
lockedout
May 24, 2026Copper Contributor
Help! Locked out due to Authenticator App Issues
I'm really hoping someone can help - In transferring over my authenticator app to a new phone something went wrong and now the only way to 2-step authenticate is through the app - which I can't acces...
Asaoniu
Jun 03, 2026Brass Contributor
If you had set up cloud backup (such as Microsoft Authenticator cloud backup), you can restore your accounts on your new phone.