Forum Discussion
lockedout
May 24, 2026Copper Contributor
Help! Locked out due to Authenticator App Issues
I'm really hoping someone can help - In transferring over my authenticator app to a new phone something went wrong and now the only way to 2-step authenticate is through the app - which I can't acces...
Emiery
May 26, 2026Copper Contributor
Many services provide backup codes when you set up 2FA. If you saved those codes somewhere, use one to log in and reset 2FA.