Forum Discussion

Ziptino9098's avatar
Ziptino9098
Copper Contributor
Nov 18, 2025

GSOD When Opening MS 365 Copilot on build 28000.1

When I open MS 365 Copilot on this version it crashes with CRITICAL_PROCESS_DIED

3 Replies

  • DeclanGray's avatar
    DeclanGray
    Iron Contributor

    The CRITICAL_PROCESS_DIED error is a Blue Screen of Death (BSOD) indicating a critical system process has terminated unexpectedly. When this occurs while opening MS 365 Copilot, it suggests a possible conflict, driver issue, or system instability related to the software or system configuration.

  • BennettFrost's avatar
    BennettFrost
    Iron Contributor

    The error CRITICAL_PROCESS_DIED is a Windows Blue Screen of Death (BSOD) error that indicates a critical system process has unexpectedly terminated. Since you're experiencing this when opening MS 365 Copilot, it suggests there might be a deeper system or compatibility issue.

  • KairosRivers's avatar
    KairosRivers
    Iron Contributor

    First, uninstall the current Windows Insider Program version and revert to the stable system.