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Matt Andrews's avatar
Matt Andrews
Copper Contributor
Oct 27, 2017

Green Screen after Builder update. volsnap.sys

Im on my other computer right now, the windows machine cant get to the desktop. after an update of the insider build it gives me the GSOD says the insider ran into a problem and need to restart....
Deborah Rempala's avatar
Deborah Rempala
Copper Contributor
Nov 01, 2017
Same issue. Contacted support. Told me to boot from a USB. I hope it works
  • Kerry Ogata's avatar
    Kerry Ogata
    Copper Contributor
    Nov 01, 2017

    My update is that the solution from hanselman.com worked for me.  I copied in a volsnap.sys from another machine using a USB drive, my PC finally booted and I was able to upgrade to 17025 and it seems to be working fine.  

     

    Thanks for everyone's help

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